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Customer Reviews

 

We’ve had the pleasure of creating unforgettable travel experiences for tens of thousands of clients from over 80 countries, many of whom were recommended to us by friends and family.

 

What people are saying

We don't like to brag about ourselves, so here are some nice things our travellers had to say.

David, United Kingdom

Moonlight Safari, January 2013

Smooth and hassle free

We booked our Moonlight Safari trip through Nordic Visitor and from the word go they were brilliant. The emails regarding deposits, itineraries and assistance were prompt and very detailed.

On arrival in Svalbard we were picked up by a pre-arranged taxi and our accommodation and tours lived up to the explanations on the website.

Nordic Visitor are the tour company to travel with when visiting the Svalbard region of Norway.

Neil, United States

Moonlight Safari, December 2014

Great information for first arctic trip

Excellent all the way around. Kolbrun gave me great information to prepare for my first arctic trip and I thoroughly enjoyed it. I will definitely use Nordic Visitor again for my travels. I cannot say enough great things about Nordic Visitor.... 

Linda

Summer Icefjord Safari, July 2015

Thanks!

We loved staying at the Basecamp Trapper's hotel.  The place was really interesting and the staff very nice.  We pass along a special thanks to Lise at the hotel for her exceptional customer service and friendly personality. We also enjoyed the trip to Isfjord Radio, our wonderful guide Harri, and the great meals they served.  Our 2 hour maxibus trip around Longyearbyen the day we arrived was a good introduction to the area.

We made 2 changes to the package tour itinerary, and they ended up being the best parts of the trip.  The first was a hike to Trollsteinen, which we included in our itinerary from the beginning, and it was amazing (for those who love to hike). The second was a change we made at the last minute.  On our last day we were signed up for an ATV trip, but it would have been to basically the same place we had seen the first day on the maxibus trip.  We heard about a 10-hour boat trip to Pyramiden and Nordenskjoldbreen and booked it the night before. We loved this trip, with all we learned and the opportunity to see more of Spitsbergen. It added so much to our Svalbard experience, and we were so grateful we added this in. Something else that we really enjoyed on our trip was the Svalbard museum. It is very well done and we appreciated what we learned here. We have now used Nordic Visitor for 3 different trips.  We keep coming back to you because you take such good care of us and give us the trips we want. Thanks!

 

Neil, United States

Longyearbyen Explorer, December 2014

Nordic Visitor - for a tour to Longyearbyen, Norway

I wanted to go to Longyearbyen, the northernmost town in the world, on an island about 1,000 miles north of Oslo, Norway, in December. I knew nothing about preparing for a trip like that, including what to wear for the Arctic cold weather.

 

Luckily, I found Nordic Visitor. Kolbrun helped identify a number of activities for me to do (including dogsledding), and arranged for a great hotel, airport pickup, etc. She was very patient with me (I had tons of questions) and gave me great guidance on how to dress and prepare for the trip in general and the specific activities.

 

I received a great itinerary in advance, detailing where to meet tour guides every day, etc., which made it very easy. The trip went without a hitch. One activity (snowmobiling) was cancelled due to weather, and I received a very prompt refund for the activity shortly after I got back.

 

I plan to go to the Arctic again, and I will definitely use Nordic Visitor.

 

I recommend them without any hesitation at all; you won't be disappointed!

 

David & Maureen

Winter World in Svalbard, March 2015

Friendly and informative

We found the hotel staff very helpful with advice regarding the most suitable clothing for both of our excursions. We were also advised to moisturise our face in the evening and not to wash our face in the morning to prevent sun or wind burn. Our guides were superb with regards to advice as to the most appropriate clothing  to wear on the day of our trips as one day was "warm" and the next day was very cold. We felt very safe with our guides and found them very friendly and informative...

Ahmet, Turkey

Expedition Voyage around Spitsbergen, June 2012

All details planned

Hi Cecilia

 

Very professional. All details are planned very well. The selection of the hotels are perfect as we have dreamed.

Craig

Moonlight Safari, January 2015

Wonderful trip

All of my activities and accommodations were wonderful! 

John & Marian, Australia

Classic Scotland, June 2017

Thank you for going beyond what I would normally expect

We have just arrived back from a most memorable and enjoyable trip which you organised for us. Right from the beginning of our email correspondence, we have been impressed by the quality, dedication and effort you have put into making our tour of Scotland enjoyable. Thank you for going beyond what I would normally expect. The tour and the associated paperwork and maps which you arranged were all marvellous and a good representation of Scotland. Whilst I thought that two days on Skye would be far too long, it was just right. Thank you again for your assistance and I shall endeavour through trip advisor and friends to spread the word about your wonderful company.